Communication happens every day in business, but some communication moments matter FAR more than others. Do YOU know what those moments are for YOU? Get them right, and your business is on the path to flourishing.
Get them wrong, your business is in trouble, whether you’re a solopreneur, or you’re leading a team or a massive enterprise.
In this second part of this series, Jeff digs into what those moments are, and how to USE them to bring the change you want to see in your business, in your life, and in the world around you.
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💡 RESOURCES
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📝 SHOW NOTES
00:00 Communication is NOT all created equal
01:01 Communication in relationships
02:11 The different messages of conflict
03:48 Conflict comes from uncommunicated expectations
06:58 Jeff and Chantel’s first big fight
09:38 Being intentional about conflict in business
15:38 Communication Moments: Endings and Transitions
18:22 Jeff and Chantel’s hard conversations for personal endings
19:55 Endings in business
22:30 Planning doesn't erase the potential for conflict
24:16 Communication moments that are transitions
24:42 When Jeff and Chantel decided to make a huge transition
28:26 Resolving conflict by making change
31:27 A huge transition for KImberly-Clark that Wall Street called reckless and delusional
34:31 Understanding different communication needs
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